Brandy S.
Terrible....ordered a pillow for my daughter. She had just lost her ESA cat that was only 5 years old. Had a heart condition that no one could imagine. My daughter was devastated in the lost. So I ordered her a pillow Nov 28 2022. Was told it would be delivered by Christmas. To only get and email saying it will be after. Fine, not happy about that. But the pillow was what I wanted and what I paid for that was important. Never received it. No contact to the numerous emails I've sent. At this point if they would just honor what I paid for, then this situation would be different. Even after 2 years. What I really wanted was to help my daughter with the lost of her cat.
R.I.P MILO
Brandy S.
Scammer. Ordered a pillow over a year ago for my daughter that just had recently lost her ESA cat. They took my money, will not answer me back. I've emailed, I've called, I have sent plenty PM's. Do not BUY....RUN!!!
Julie S.
Great pillows but HORRIBLE customer service. Phone number disconnected and sent 4 emails and no response. This is my 8th pillow because they turn out cute but everytime there is no order acknowledgement or shipping alert. They just show up 3-4 weeks later. This last pillow was supposed to be square but they shipped a body pillow and looks dumb. Of course nobody will write back. Done with this company. Never again
Diane M.
Literally ordered the end of November , I have emailed multiple times to ensure that this will be here in time , no answer ever , I have also submitted a form on their website no call back. And the number they have listed is disconnected.
Rachael
I love the pillow I received. However, I was guaranteed the pillow would arrive by Christmas and it arrived almost 2 weeks after that date. I understand that a small business might get overwhelmed. However, I hope that what happened during Christmas 2022 was a good learning experience for this company. I will definitely purchase from this company again.
Kaitlyn K.
Ordered over a year ago, never got it. I’ve tried multiple times to email and they told me it’s about to be shipped. Emailed again for a refund after a week and they stopped responding.
A
This company is a scam!!!
Donna B.
Very pleased with the quick turnaround of this order! I ordered on a Monday. I was notified 2 days later it was made and on its way! I was able to track the shipment through the entire transit and received the pillow the following week on Tuesday! This pillow is going to be a Christmas gift to my DIL. The cat was 20 years old and passed this spring. He was a special cat to her. I’m sure it will be an emotional gift, but also hope it will show the thoughtfulness behind it. Thank you for providing such a meaningful item!
Kaitlyn K.
Never got it, I’ve emailed multiple times and gotten no refund.
Scott T.
My pillows are awesome. Period
Nichelle T.
Horrible quality pillow, took forever to arrive, and zero communication from the company.
I emailed twice, and wrote on their website once. Never heard a word back.
Couldn't track the product, as there was no QR code available to do so- just a little squiggly line that obviously didn't track it.
Bought it as a memorial to our 18-year-old cat who passed away, and it does not do that. My children actually called the pillow 'scary', and they chose the photo to use to turn into the pillow.
DO NOT ORDER from them! Very disappointing.
Maryann W.
Read your emails
Barbara N.
This gift was a big hit! He loves his cat pillow. He visits the real cat. Now he can be reminded all the time. ❤️
Lanny A.
Just like the picture! It was a great gift.
Nichelle T.
After the passing of our 18-year-old cat, my daughters were beyond upset. Having a pillow of our beloved cat, Chanel, helped them feel better.
Marites P.
You guys are fucking crooks out to take your customers money! I was grieving for my cat. I thought ordering her pillow look alike will heal me.
hollie M.
My daughter thinks this is the best gift she has ever received lol
hollie M.
My daughter is 18 and said this is the best gift she ever received. She is going off to college and that is why I purchased it. I wanted her to have something to feel close to her favorite pet , George
Bonnie K.
Ok. I ordered this pillow and then didn’t hear anything from the company for a month or so. I was sure I had been scammed. But all the sudden, I got a notification that the pillow had shipped! It arrived the other day and is actually really cute! Seems like there have been a few people who have not gotten what they ordered but I’m considering buying another from this company? ♀️
Cathy G.
The pillow exceeded my expectations. My kitty passed away in January and having this pillow makes me feel so much better . I put it on the chair she always slept in with her blanket. I’m going to get another one to put on my bed.
debra R.
Unfortunately didn't come for the 2022 holiday season as ordered, but it's pretty cool and people do get a chuckle from it!
Jeannine U.
I ordered these pillows as gifts for my sons for Christmas.
The process took over two months and they arrived in February after several e mails and promises of shipping.
The pillows are cute, quality is ok and they are happy with them.
I will not be ordering from this company again as I found the service unreliable, pricey and customer service was poor.
Do not promise product for holidays if you cannot deliver, it's dissapointing and bad service.
Gabriela H.
Material quality was great!!; very soft and well constructed. Photo quality was BAD!! Actual photo sent was orange cat on iPhone13pro camera but their quality of ink and or printer turned it green, dark and blurry!! Stuffing was moderate and found some empty floppy areas: not good .. Shipping time was badd! Initially purchased Black Friday with the promise of Xmas delivery; didn’t receive until February!! Regardless of internal issues it shouldn’t take 2.5 months for this order. Makes me think my order was rushed and not upheld to the quality that I was hoping for and that this company displays. .. overall it was okay, maybe order again to see if these issues are fixed, great idea just needs improvements
Marlee S.
It took a little longer than anticipated to arrive, but my husband absolutely loved his pillow! Great quality and picture. I would send in a pic but don't have one on my computer currently. But, we have decided that we would like to send personalized pillows to our family next year as Christmas gifts!
Julie S.
Order was promised by Christmas but delivered in February. Otherwise, we love the finished products. My daughter unexpectedly lost her rescue cat (Pirate, with one eye) and was devastated. She adores her pillow! Great gift!
Cherie W.
While it was a tad bit late, it was worth the wait. She loved it and she will always have her childhood cat with her. She got the cat for her 7th birthday and he lived for 18 years. Such a great way to remember him by.
Michelle P.
I'll start with this, the pillows are awesome. However, dealing with Dream A Pillow has been a 9 week long nightmare. Order placed Nov 29 for a Christmas present, told weekly in January that it was "about to ship," still hadn't shipped by Jan 25, shipping label wasn't created until Jan 27 after the call to my credit card company to reverse the charge, and it wasn't even shipped until Feb 3. My kids cried when the pillows for our 3 former cats finally arrived, over 5 weeks late. I will not be ordering Christmas presents from this company in the future.
Gleb Z.
The product itself could have been done a lot better. There was still lots of extra white material around the image that had to be cut off plus I had to wait 2 months for my small pillow. I ordered at the beginning of December and was guaranteed to receive it by Christmas however the pillow arrived by the end of January. I was told there was an emergency, that it's a small company, and more excuses but this is nothing more than an image printed on a cloth stitched together and stuffed. I really don't like writing bad reviews but you guys kept sending me "review us" emails so here you go. I would not recommend this company to a friend/family and would not be using them again.
Michelle E.
Took 2 months to recieve and when I took it out of the package it was instant disappointment. Not what I expected or what the pillow looked like online. It was so blown up that the details were distored and my cat pillow looked freaky and possesed. It was a gift for my mom, who's cat passed away in April.
Janina S.
The pillow is amazing! But it takes way tooooo long to receive. It took over a month to get the first pillow and I have yet to receive the second (going on 2 months+ of waiting now). When I reached out to support they just give me basic information telling me the pillow will ship by a certain date or by the end of the week etc and it's completely false. It's been a frustrating experience to say the least. Thank God the pillow is great, otherwise, if the pillow was subpar I would never recommend this company. I will recommend this company cautiously as the turnaround time and shipping time is unacceptable.
Gayle H.
The product was fine. But do not think I would order again because it was a Christmas gift and did not get till end of January. i had ordered Nov.26. Could not reach a live person and was told different dates when i would get and never got on these dates. One side of the pillow the face of the cat a little distorted. The other side is fine. The pillow itself was good. If they could improve on their communication I would recommend.
citlalmina m.
The pillow is awesome! I order before the holidays and unfortunately it arrived about 2 months late, but when i emailed the support staff they immediately responded as to why it was late. I appreciate the communication.
I believe the company is a small, so i hope they are able to expand! I am beyond happy with how the pillow turned out
Jennifer W.
Very disappointed in the customer service aspect I was given a link to cancel my order because it was taking too long I put into cancel it received a message days later saying that it shipped a week later it’s still did not ship they never canceled it never gave me back my money I just got the runaround very poor customer service
Kayce
Adorable! My daughter loves it!! My cat was confused as it looked so much like him.
Angel G.
Such a great pillow …. Perfect!
Shaylee M.
We had a cat named Buddy and he died in early August. He was my mom's cat and she was having a hard time without him there so thats why I ordered this pillow. Thank you so much for making him so my mom can see him again!!!
Brandon G.
I ordered on Dec 2 and didn’t receive till January 20! It was a Christmas gift so I was not satisfied! I will not be ordering anything from your company again! J
Lindsey B.
By far the worst company I have ever dealt with. The pillow itself was okay but not worth the well over a month wait to receive it. It was excuse after excuse to why it was taking so long. Their sight says it’s a 2-4 production time which is a complete lie. When I ordered it it was guaranteed by Christmas. Next time I will definitely go with another company that can complete the order in a timely manner.
Darla A.
This gift of Carl is so life like. I can't wait to give it to my Granddaughter to take to college with her ❤️
Adrienne
The pillow turned out amazing. The material is really soft.
LORETTA S.
It didn’t arrive for Christmas as I was hoping but did receive Jan 21 2023. We love it.
Lindsey J.
Although we had to wait longer than expected for its arrival, I was pleasantly surprised by the great quality of both the pillow and the picture. We were so pleased with the purchase and it makes us all smile every time we look at it. Thank you!
Barbara W.
The pillow turned out very nice but honestly it took 2 months for me to get it. I sent several emails and the response was "we are very behind with orders". It said shipping is 3-5 days. It was supposed to be a Christmas present and I thought I ordered it in plenty of time according to the website. I understand things are busy but to wait that long and to get emails saying the same thing was very frustrating! I tried to reach out by phone but never got a response. Well it finally came and it turned out nice but I would suggest putting a longer delivery time on the website.
Casey S.
My husband’s buddy!! He loved it!!
tammy h.
We lost our 16 year old cat suddenly on thanksgiving day. When i got my pillow i almost cried. It looks just like our Frankie.
Nancy F.
Way too long for delivery. Ordered in November and didn’t receive until 2nd week in January
Kim G.
Bought it for my son so he can have his cat at college. Ordered in November got in January but it is adorable so worth the holiday wait
Terian
The cat's mouth is cut off and it took 2 months to get and I am still waiting on another order. Completely ridiculous
Leo C.
Order was placed in November for a Christmas gift. I received the pillow in January after making four inquiries. If you have a couple of months go for it.
Duane P.
After seeing other photos online I was actually pretty disappointed. Especially since I ordered it before thanksgiving and it arrived 3 weeks after Christmas. Cats tail was cut off, and one side seems like they didn’t even try to run it the shape of the cat. Seems like a regular pillow with the picture I submitted on it would have been better. Only saving grace is my son I got it for was still happy with it.
Stephanie S.
I gifted this to my bf and he loves it! Super soft material. Abbott loves it, too!
James
Item came out great but delivery time was poor
Taryn S.
Super soft and great picture
Gloria W.
My daughter moved to CA from ME and we have her sweet cat, Fig, until she gets settled. She said she loves her pillow and will sleep with it every night until Fig is back with her!
Hannah
The pillow was absolutely amazing! It looked exactly like the picture that I sent them.
Karen C.
I ordered my pillow at the end of November (22nd) prior to the notification on delayed shipping. Then got an update saying it would be mailed out on the 23rd of December. Then another update that it would be beginning of January. Received it January 9th. My white cat looks greenish. Picture on the pillow is not as clear as all the great reviews pictures. All that being said… my child still loves it but I am pretty disappointed.
Alexa S.
Although it did not arrive in time for Christmas, it was still the perfect gift
Jennifer T.
Picture kinda distorted when enlarged. It also took 6+ weeks to receive with multiple contacts with seller. Only plus i give these guys is that they were responsive although lies were given.
Elizabeth F.
Ordered medium size but was still a really good size. Made well and is very cute and cuddly.
James B.
Ordered before thanksgiving as a Christmas gift. Didn’t get it till Jan. 5
Will Never buy here again
Christy
Love it! So much fun.
Diane R.
I was told that the pillow was late in coming due to personnel problems. Having worked for over 40 years I can completely understand. The pillow was well worth the wait and I plan to buy more in the future. It's the perfect gift!
Frances T.
Soft, well made and I love it!!
Sharon D.
I will say the order took longer than expected, although I ordered in plenty of time for Christmas. I doubted this company, but the order did finally come through. They are a small company located in Texas with similar struggles as any other company with staffing. We really love the pillow and so glad it finally arrived. It’s super soft!
Betty L.
My daughter’s childhood cat, Farley used to sit on the couch like a human and loved Chinese food!
Anniejo B.
This was a Christmas gift to my husband of his cat that just passed away. He loved it.
Tonya H.
I bought this pillow for my daughter for Christmas. She absolutely loved it. It was exactly like the picture. It’s great quality and very soft. I highly recommend these pillows. I will be buying again but this time for myself.
Francois
It took a really long time to arrive. The photo of our cat was overexposed and creepy looking. They also cut her tail off. The material is nice and soft though
Jill
Great quality and excellent customer service!
Shawna S.
I had a pillow made with a photo of my Mom's cat. She can no longer care for her, so the pillow is a nice way for her to "hold" her kitty. Mom loved the pillow! Thank you.
Lynn M.
My husband loved it!
John E.
Great product, my daughter loved it!
Kimberly M.
I bought this for my 9 year old son for Christmas. His kitty, Leo is his favorite thing in the whole wide world. Unfortunately, Leo passed away unexpectedly Christmas Eve. I knew this gift would be special but didn't realize how special. Now it is what is getting him through during this tough time. Thank you so much for a great pillow. I can't wait to get him another.
Holly T.
Only one Customer Service Representative was helpful! I had another lie to me about shipping when my order hadn’t! It was very disappointing. The second rep I had went out of their way to make up for it but the fact that I was lied to when following up on a tracking they had given me just kinda killed any want to ever order from them again!
The pillow isn’t as great as what people said it would be. It looks rushed even though it took over a month for it to be processed and shipped! Over all I’m a bit dissatisfied.
Rita B.
Wow!! Everytime I see my Kailee girl sitting on the couch or noticing that she has moved somewhere else, I am soo happy to see that she is still here with us! It makes me smile!I miss her soo much!
Debria M.
They are like potato chips you can’t have just one
And they can be addictive
Michelle R.
This is a pic of a very special kitty named Frankie. We lost him to cancer. The pillow allows me to give him hugs whenever I’m missing him. The fabric is very soft and the pillow is stuffed just enough to hold its shape and not so much, which means it’s invitingly huggable. Shipping took a bit longer than than expected and I was disappointed not to have received an order confirmation email (though perhaps it automatically went into a junk file). Overall I’m very happy.
Loree L.
I wanted my cats tail added to the pillow but instead they cut it off and made it look like a little nub. They should have just taken the whole tail off .
Susan F.
Loved the pillow can’t wait for the three other pillows to come my children are going to go crazy over them so cute and so easy to order
susie c.
Love the pillow and quality!
Rebekah S.
Our car passed away and our kids had a head time with it. Having a pillow with our cat on it has been so special fir them. They get to hold the pillow and have it with them and to remember our cat.
Bethany G.
I love my new pillow! I hadn't realized that they put the picture on both sides of the pillow, so it looks great no matter how you place it! My cat loves her new Mini Me pillow, too!
Dianna T.
I ordered our daughter a pillow after learning our cat had oral cancer and having to put him down. It arrived yesterday and I was able to give it to her this morning. Her smile was huge and she said "My baby!". She stayed in bed just a little longer so she could snuggle it. So happy with my purchase.
Laurie K.
I lost my Tuffy in August. I raised her from 2 weeks old. She was quite the character. This pillow helps me so much. My daughter had gotten a pillow made of their dog a few yrs ago. That’s what gave me the idea of getting this done. Absolutely love it
Michelle K.
Purchased this pillow for my son who is in college. He loves it and so do we!
Sally H.
She is perfect! Looks just as serious as she does in real life.
Darcy L.
My mom cried when I have her the pillow of Grayson the cat. Perfect gift!!!
Stefanie D.
We love it. AND the pillow is so soft! My Daughter is going to LOVE this gift for Christmas. She is OBSESSEDDDD with her cat!
Tai-Wei Y.
It’s so cute. Just in time for Christmas. My son will love it. Thank you!
Todd C.
Discovered Dream A Pillow and just loved the idea! So easy to upload a pic and custom create a fun and unique pillow. I made a cat pillow that's going to be a gift for a family member that is going to be so exciting to give!
Lindsey P.
It’s absolutely perfect and exactly what I wanted!! Perfect way for me and my kiddos to remember our sweet kitty!
Sandra
Was too dark. Someone should have called to give me the opportunity to upload another pic if that one wasn’t suitable. It was my first time doing this as I’m sure it is for many. Was very disappointed as I think it is a great gift idea.
Lisa T.
Had our cat Nugget made for my 7 year old son as a Christmas gift. He hasn't opened it yet, but I am so excited. It turned out great and I can't wait to see his face when he opens it.
